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ISG Student Orientation


In order to study with the ISG you must create your own registration with this website by using the link at the upper right of this page. You can create your own username and password. These will be your access codes for your courses. If you lose either your username or password, please use the system inquiry to regain this information before contacting the ISG office.

Beginning a Course

 To start any course simply click on the link to that course and click on the Buy Now button. You can choose your payment system. Remember you do not need a PayPal account to use your credit card with the PayPal interface. You can also choose the Stripe system of credit card payment. Both are SSL encrypted systems that are safe to use. Please note: The ISG never has access to your credit card information, and we never share any student information with anyone.

Once you complete your registration and payment, you will be brought back to the course where you can start immediately. If your browser does not bring you back to the course, follow these steps: please allow 10 – 15 minutes for the system to update your file. Go to your Profile from the upper right hand corner, and click on your Username. Go to your profile and click on “Confirmed Courses” where you will will be taken to your course beginning. Or, you can simply click on the course from the drop down menu and begin.

Study Methods….

The ISG courses are presented as stand alone online presentations that include video lectures and demonstrations embedded directly into the course notes. This will allow you to read and study the information, while at the same time being able to view video demonstrations of the material being presented. We urge you to take your time and study the information carefully. The final exams are timed so you will not have time to look up answers during your final exams. All other exams are practice and can be taken as many times as you wish. These are for practice only and are not timed. But your Final Exams are timed and the information must be studied carefully in order to pass without the need of a retake. Retakes are available but hopefully you will not need this.

Exam Procedures….

There are exams and practice exams at various locations throughout the courses. Some of these are Self Study exams where you will answer questions and then look up the answers in the course notes. Others are exams for specific lessons, while others are Final Exams from which your grade will be taken. You should know the following about your exam procedures:

  1. Individual Course Final Exams are located at the end of each course. Please read the instructions carefull before starting the Final Exam. Your Gemology Final Written Exam is hosted by an independent testing administrator and requires a special access code as follows: ISG Student Number and Password together is your Respondent ID for your Final Gemology Written Exam. Example would be 12345Abcde. Remember to keystroke exactly as your Student Number and Password without a space in between.
  2. Practice exams are not timed and can be retaken as many times as you wish. Individual Course Final Exams are timed and can be taken multiple times if required. If you do not pass a Final Exam a retake is available. The ISG makes every effort to insure that our program is as mobile friendly and responsive as possible, but limitations beyond our control still exist due to the many different formats on the internet. See #5 for information.
  3. If you get timed out of an exam, or your browser loses internet connection, all you need do is simply log back into the exam and you will continue from the point you left off. Your clock timing and question number will be stopped when you are logged off and you will be able to simply log back on to complete your exam.
  4. You will not have time to look up answers during the exams as you will normally have one minute or less to complete each question on the exam. So it is important that you study and know the information before attempting any exam.
  5. Passing grade on all written exams is 70%. The 20 Stone Practical Final requires a 100% grade
  6. While some exams will give you feedback on the questions that were missed, the Final Exams provide no feedback.

Practical Procedures….

The Practical Packages are available after you complete all courses of your program. The Practical Package is a single, all-inclusive package containing diamonds, colored gemstones, created and treated and gemstones and pearls (for RGA Students). You will be sent this package, along with a workbook, to complete and return to the ISG office for grading and evaluation. Please check the appropriate section in the Courses listing for the practicals information.

For any question please contact the ISG office.

Certificates and Diplomas….

Each week the ISG will post, produce and send the Certificate of Completion of the course(s) you have completed. It may take 3 – 4 weeks for some certificates to reach international destinations so please be patient. When you have completed all modules required for either the RG, RGA or RGA for Professionals you will be awarded the Diploma for those programs. For any questions please contact the ISG office.

To Contact the ISG Office for any Student Inquiries:

All formal inquiries and questions from ISG Students to the ISG office must be sent on the Contact Us form provided from the drop down menu. Please DO NOT use any other email address as our response time on inbound emails from those addresses may take several days depending on the traffic volume. If you send any request of any type using the other email addresses it may take up to several days to get a response.

Please address all correspondence to the ISG address below:

International School of Gemology Inc.
PO Box 1727
Helotes TX 78023

We hope you have a wonderful learning experience here with the International School of Gemology. Remember, we are here to help. If you have any suggestions or recommendations by which we can make your study more productive, please do not hesitate to contact us with your ideas.